JS HYDRATING SHAMPOO AND CONDITIONER
- Free worldwide shipping
JADORA SECRET Luxury Hydrating Shampoo and conditioner.
- Sulfate and paraben free.
- For human hair wigs and extensions.
- Made with Argan oil and Macadamia oil.
- Cruelty free.
Formulated with natural ingredients to clean, balance and hydrate your luxury unit, promoting long lasting volume, bounce and vibrancy. Using an argan oil and macadamia oil based formula, designed to nourish the hair and replenish moisture. After use, the hair will feel soft and shiny.
All in-stock items ship within 24 hours. Made-to-order sizes will ship within 3-6 weeks.
Free Same-Day Shipping Worldwide on All Wig Purchases
- Order by 1 PM EST for same-day shipping. Orders placed after 1 PM will ship the next business day.
- Signature required upon delivery.
USA Shipping:
- Free Standard Shipping (3-6 business days) via USPS.
- Rush Shipping (1-3 business days) - $49.
- Overnight Shipping (1 business day) via FedEx - $99.
International Shipping:
- Free Standard Shipping (6-9 business days) via USPS.
- FedEx International Economy (5-6 business days) - $49.
- FedEx International Priority (3-4 business days) - $99.
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Returns & Exchanges
Not quite what you wanted? No worries! We’re happy to offer a refund or store credit on ready-to-ship items and custom orders. Just reach out to us at support@jadorasecret.com within 10 days of receiving your unit, and we'll send you our return instructions.
Return Guidelines:
- Please ensure the item is in its original condition, with all packaging (hair net, paper head, satin bag, box), unworn, tags attached, and lace uncut.
- Returns must be sent back to us with express shipping within 15 days of receiving your order.
- Unfortunately, we cannot accept returned items that have been worn, altered, cut, colored, damaged, or have the tag removed.
For US Returns:
- We can provide a return shipping label for a small fee of $15.
Restocking Fee:
- A $150 restocking fee will be deducted from your refund or store credit to cover sanitizing, washing, and restyling.
Shipping:
- Return shipping is at the customer’s expense, unless in the unlikely event that the item is faulty.
Processing Time:
- Please allow up to 5 business days for us to process your return once it’s received.
Important Notes:
- Sale or discounted items are eligible for exchange or store credit only.
- If we cut the lace for you, the unit is considered final sale.
